Customer guide to service

The purpose of this document is to provide guidance on what service options are
available to ESM customers and how to access them.
All service and support material is provided through the ESM Support platform, this is a
separate product and will require a different set of login credentials to be able to
access all the functionality suite that is available.

At the heart of our discussions will be the integration of Ellucian Purchase and Ethos with Ellucian Banner and Ellucian Colleague. This integration offers a holistic approach to procurement, connecting your purchasing department, marketing team, IT staff, faculty, and students. Our goal is to create a seamless buying experience that enhances efficiency and compliance across the board.

If you are looking for technical help you can get in contact below.

If you would like to know more about ESM Concierge customer care we would be happy to connect and talk through the benefits with you.