Delaware Valley University delivers a more convenient buying experience

ESM Purchase helps buyers make smarter purchasing decisions

Like other small private colleges across the U.S., Delaware Valley University in Doylestown, Pennsylvania, is always seeking better ways to meet its mission and serve its constituents.

It’s why the university froze tuition for the 2020-21 school year in the wake of a pandemic that has forced many families to make hard decisions about where to spend their dollars. And it’s why the university opened its unoccupied residence halls to health-care workers on the front lines of the battle against COVID-19 during the spring of 2020.

That spirit of service and innovation extends to the university’s procurement practices. At many colleges and universities, the procurement department is often seen as the “office of no,” with cumbersome requisition and approval processes that delay purchases and force buyers to jump through hoops.

In 2007, DelVal implemented ESM Purchase, a cloud-based solution that provided a new, seamless shopping experience to stakeholders across the university, along with an automated approval process to speed transactions and eliminate bottlenecks. “We are the definition of a very small school. And, with very limited resources, sometimes we have to be creative. ESM has been very helpful in getting us on the right track.”

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“We are the definition of a very small school. And, with very limited resources, sometimes we have to be creative. ESM has been very helpful in getting us on the right track.”

William Lyle, Purchasing Direct, Delaware Valley University

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